Visual
Visual
<span style=”font-size: 12pt;”>Firstly, we talked a bit about the importance of our <strong>posture</strong>. It turns out that others can tell a lot about us based just on the pose. Another thing we need to remember about are so called <strong>intimacy zones</strong>. Did you know that there are different types of zones, that affect our communication? Family, partners and friends can get close to us, but there is also a social zone (or business zone) that is from 0,5 up to 6 meters and a public zone, which starts from 6 meters. It is important not to ”cross the line”, especially in business zone.</span>
<span style=”font-size: 12pt;”>Than we moved on to different <strong>communication techniques</strong>, like using both open and closed questions. Generally, we need to adjust the technique to the situation so that our statement will be properly understood. It is useful to paraphrase our speaker’s words, which will help him to better understand the massage. The conclusion of this part? The real trick is to talk about complicated things in a non-complicated way.</span>
<a href=”http://www.studentsinwarsaw.com/wp-content/uploads/2016/03/Obraz1.png”><img class=”aligncenter wp-image-4663″ src=”http://www.studentsinwarsaw.com/wp-content/uploads/2016/03/Obraz1-1024×768.png” alt=”Obraz1″ width=”703″ height=”527″ /></a>
<span style=”font-size: 12pt;”>Another important aspect of communication is the <strong>reception</strong>. There’s a difference between listening and hearing and good listening requires concentration on the other person. We need to remember about the eye contact and once again work out the best technique, that will match our audience (e.g. the FAB technique – features, advantages, benefits or the Bermuda Triangle technique- listen, study, talk, omit the rest).</span>
<span style=”font-size: 12pt;”>As it turns out communication is also related to psychology. How? By <strong>psychological types of speakers</strong>. I think it’s really eye opening to understand what type you are. This will help you find out for whom will you be the most effective speaker. It’s also helpful to know what type is your client or audience, so that you can adjust your communication technique. Here are the programs:</span>
<span style=”font-size: 12pt;”>• program me (“I think that…”, “In my opinion…”)</span>
<span style=”font-size: 12pt;”> • program others (“Did You know that…”)</span>
<span style=”font-size: 12pt;”> • deny program (e.g. a client, who wants something but will not admit it)</span>
<span style=”font-size: 12pt;”> • agree program</span>
<span style=”font-size: 12pt;”> • aim program (everything you do has to have a specific aim)</span>
<span style=”font-size: 12pt;”> • systematic program (e.g. usage of bullet points)</span>
<span style=”font-size: 12pt;”> • chaotic program (e.g. a person who asks many questions at once)</span>
<span style=”font-size: 12pt;”> • material program (focus on why and how was something build, everything plays a specific role)</span>
<span style=”font-size: 12pt;”> • personal program (emotions are the most important)</span>
<a href=”http://www.studentsinwarsaw.com/wp-content/uploads/2016/03/Obraz3.png”><img class=”aligncenter wp-image-4664″ src=”http://www.studentsinwarsaw.com/wp-content/uploads/2016/03/Obraz3-1024×768.png” alt=”Obraz3″ width=”640″ height=”480″ /></a>
<span style=”font-size: 12pt;”>Talking about psychology, did you know that 80% of our brain is the subconscious and only 20% is conscious? During a presentation, or any other communication, we can use this fact by<strong> subtle persuasion</strong>, which means consciously affecting our listeners subconscious.</span>
<span style=”font-size: 12pt;”> Finally, we went through some usable <strong>“do’s and don’ts”</strong>, which I think can be helpful for all of you:</span>
<span style=”font-size: 12pt;”><strong>DO’S :</strong></span>
<span style=”font-size: 12pt;”> focus on the facts, avoid discussing opinions</span>
<span style=”font-size: 12pt;”> repeat many times, because then it’s easier to remember</span>
<span style=”font-size: 12pt;”> talk about new things</span>
<span style=”font-size: 12pt;”> use visuals and photos, you can build the whole message based upon a picture</span>
<span style=”font-size: 12pt;”><strong>DON’TS :</strong></span>
<span style=”font-size: 12pt;”>- don’t use slang if you don’t know the other person</span>
<span style=”font-size: 12pt;”> – don’t generalize</span>
<span style=”font-size: 12pt;”> – don’t display your knowledge and intelligence</span>
<span style=”font-size: 12pt;”> – don’t use negative sentences</span>
<span style=”font-size: 12pt;”> – be careful not to overdo the humor</span>
<span style=”font-size: 12pt;”> – don’t talk about things you don’t believe in</span>
<a href=”http://www.studentsinwarsaw.com/wp-content/uploads/2016/03/Obraz4.png”><img class=”aligncenter wp-image-4665″ src=”http://www.studentsinwarsaw.com/wp-content/uploads/2016/03/Obraz4-1024×768.png” alt=”Obraz4″ width=”671″ height=”503″ /></a>
<span style=”font-size: 12pt;”>We all know how important good communication is, whether to understand our friends or family, persuade a client or give an interesting presentation. The workshop has definitely given us some helpful knowledge and we are ready to become communication masters ;) Thank you to Łukasz Turczyński for conducting such amazing classes!</span>
<span style=”font-size: 12pt;”>Interested in another workshop? Go ahead and join us- visit <a href=”http://www.kreatywni.kozminski.edu.pl/” target=”_blank”>our website</a> or <a href=”https://www.facebook.com/nkmkreatywnialk/?fref=ts” target=”_blank”>fanpage</a>!</span>
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